Break it Up Already

This morning, I attended a presentation by a verified expert. He'd crammed so much useful information onto each slide that I was squinting from the second row (and I know my contacts are up to date). As I struggled to make out the small words on the wall-sized screen and pay attention to the additional … Continue reading Break it Up Already

How to Stew your Mess

It's a truth universally acknowledged that first drafts are too long. Even in conversation, working through an idea for the first time usually requires a meandering recipe of spontaneous seasoning and invented methodology--you respond to your listener, divert into interesting tangents, and hem and haw until you risk losing their interest entirely. In the process … Continue reading How to Stew your Mess

How to Start Turning Mess Into Magic

It's really common to hear marination as a metaphor for the thinking work of writing: most of us need some amount of time to consider what we're going to say and how we're going to say it. I prefer stewing. Thinking is hot and exhausting work; pulling the last bits of substance out of your … Continue reading How to Start Turning Mess Into Magic

How to Mess en Place

While the initial writing is necessary, and accepting its imperfection is the first step, this is not the best-writer face that we want to share with the world. The next part of the process is arranging that mess into prepared parts, ready for assembly and development into what will eventually become the final piece. Most … Continue reading How to Mess en Place

A clear call to action

You've put all this effort into building your brand. You have a clear sense of what you have to offer customers. But do they?  Writing, especially for our customer-facing materials, is all about convincing our audience--it's an argument for further engagement, for the worth of our services or products. And if there's one thing I've … Continue reading A clear call to action